Virgin Games
Welcome to Virgin Games
| ⭐ Casino Name | Virgin Games |
| 🏢 Operator | Gamesys Operations Limited (part of Bally's Corporation) |
| 📅 Established | 2004 |
| UK Welcome Bonus | Play £10, Get 30 Free Spins on Double Bubble OR £50 of Free Bingo Tickets |
| 📜 UKGC Licence | 38905 |
| 🎰 Number of Games | Over 900+ |
We're pleased to introduce you to the official Virgin Games website, where online casino entertainment meets the iconic Virgin brand. Since 2004, we've been serving UK players through our operator Gamesys Operations Limited, now part of Bally's Corporation. Our platform combines the bold, innovative spirit of the Virgin family with reliable gaming infrastructure.
Regulation and Safety
We operate under strict UK standards with full licensing from the UK Gambling Commission (licence 38905) and the Gibraltar Gambling Commissioner. This dual licensing framework means we're held to rigorous player protection standards. Your safety isn't just a priority for us, it's a legal requirement we take seriously.
Our Gaming Platform
Our official site hosts over 900 games, giving you plenty of choice whether you fancy slots, bingo or something else entirely. We've designed the interface to be straightforward rather than flashy. New members can claim our welcome offer by playing £10 to receive either 30 Free Spins on Double Bubble or £50 of Free Bingo Tickets.
The site works well for newcomers and experienced players alike. We've focused on making navigation intuitive so you spend less time searching and more time playing.
Our Extensive Game Selection
We've built a collection of over 1,000 games at Virgin Games, giving you plenty of choice no matter what you're in the mood for. Our library gets regular updates from leading providers like NetEnt, Red Tiger Gaming and IGT. You'll find everything from quick casual games to more strategic options that let you really dig in.
Slots for Every Taste
Our slots library holds more than 900 titles. We've got traditional three-reel classics sitting alongside modern video slots packed with detailed themes and storylines. Several games feature bonus rounds that shake things up, whilst others connect to progressive jackpots like Jackpot King. High RTP rates appear across many titles too.
The games run smoothly whether you're on desktop or mobile. Here are some titles that UK players return to regularly:
- Secrets of the Phoenix: Uncover ancient treasures in this exclusive cascading reels slot.
- Double Bubble: A bubbly, classic-style game with a Super Bubble bonus round.
- Rainbow Riches: Journey to the Emerald Isle for a chance to find your pot of gold.
- Starburst: A cosmic adventure from NetEnt known for its vibrant graphics and expanding wilds.
Classic Table Games
We offer blackjack, roulette and baccarat in multiple variants. You might try 10p Roulette if you want lower stakes, or Single Deck Blackjack for different odds. All our table games use certified Random Number Generator software, which means fair outcomes and realistic visuals. Beginners can learn the ropes whilst experienced players will find familiar territory.
Live Dealer Action
Evolution powers our live dealer section, streaming real dealers to your screen in high definition. We've got live blackjack, roulette, baccarat and poker tables where you can chat with dealers and other players. The live game shows add something different to the mix, including Crazy Time, Monopoly Live and Lightning Roulette.
Bingo, Slingo & More
Our Bingo rooms run 75 and 90-ball games throughout the day and night. Slingo blends slots with bingo mechanics for something a bit different and faster paced. We also host online poker tournaments and cash games for various skill levels.
Exclusive Bonuses and Promotions
We've built our bonus programme around what UK players actually want. A solid welcome package gets you started, but we don't stop there. Our promotions keep coming throughout your time with us, whether you're into slots, bingo or just fancy trying something new.
Welcome Offer to Get You Started
New players get a straightforward deal when they join. Deposit and play £10, and we'll give you 30 Free Spins on Double Bubble. That's it. No complicated hoops to jump through. Double Bubble remains one of our most popular slots, so we wanted to give you a proper taste of what works here. We keep the terms clear because nobody likes hunting through pages of small print just to understand an offer.
Ongoing Promotions for Our Players
Once you're settled in, the offers keep rolling. We've designed our loyalty programme to reward regular play without making it feel like homework.
Daily Free Games give you shots at real prizes without spending extra. Games like Search for the Phoenix and Doubly Bubbly are free to enter if you've wagered £10. Play daily and you might land cash or free spins.
Virgin Points work across the entire Virgin family. Win £5 on bingo and you'll earn a point. Slots and casino games award points for every £20 won. Those points unlock rewards throughout the Virgin Group, not just here.
Exclusive Prize Draws pop up regularly on our promotions page. We're talking cash, bonuses, and occasionally proper Virgin experiences. Check back often because these change frequently.
Everything we run is designed for UK players specifically. We follow local regulations and adjust our offers based on what's actually popular here, not what works somewhere else.
Easy Registration Process
We've built our registration process at Virgin Games to be quick and secure. Everything complies with UK Gambling Commission regulations because your safety matters to us. Our system uses advanced SSL encryption to protect your information right from the start when you visit our official website.
Getting Started
Head to our homepage and click the "Join Now" button. That's it. You'll see our registration form appear, and we've kept it simple on purpose.
What We Need From You
We'll ask for some basic information to set up your account. We handle everything according to strict privacy rules. Here's what you'll need to provide:
| Category | Information Required |
|---|---|
| Personal Details | Full Name, Date of Birth, and Gender |
| Contact & Address | Email Address, Mobile Number, and Full UK Residential Address |
| Account Credentials | A unique Username and a strong Password |
Identity Verification
UK law requires us to verify who you are. Our Know Your Customer process protects you and prevents fraud. Most times we can verify you instantly using the details you've given us. Sometimes we might need you to upload an ID document like your passport or driving licence, plus proof of address such as a utility bill.
Ready to Play
Once we've verified your account, you can make your first deposit. Choose from our trusted UK payment methods and grab your welcome bonus if you want it. Deposits process instantly so you can dive straight into our slots, table games and live casino.
The whole thing usually takes a few minutes. If something goes wrong, our support team can help you sort it out.
Secure Payment Options
We've built our payment system around simplicity and security. Your funds matter, and we want every transaction to feel straightforward. Our platform supports several trusted UK payment methods that work for both deposits and withdrawals. There's no fees from us on any transaction, which means more of your money stays where it belongs.
How to Deposit
Getting funds into your account takes seconds. We accept Visa Debit, Maestro, and Mastercard, with all deposits landing instantly. The minimum amount you can add is £10 across all methods.
If you're an Apple user, we support Apple Pay too. It's quick, doesn't require you to enter card details each time, and adds an extra layer of privacy to your transactions.
| Payment Method | Type | Minimum Deposit | Processing Time |
|---|---|---|---|
| Visa Debit / Mastercard / Maestro | Debit Card | £10 | Instant |
| Apple Pay | E-Wallet | £10 | Instant |
Getting Your Winnings Out
Withdrawals start at £10, same as deposits. We process requests between 4 and 24 hours, though how quickly the money reaches you depends partly on your bank.
Many major UK banks work with our Fast Withdrawals feature. When available, you could see funds in your account within a couple of hours. Standard withdrawals through debit cards or Apple Pay usually take one to three working days. Bank transfers can stretch to five days.
| Withdrawal Method | Minimum Withdrawal | Total Processing Time |
|---|---|---|
| Visa Debit / Mastercard | £10 | 2-3 hours (Fast Withdrawals) or 1-3 working days |
| Apple Pay | £10 | 1-3 working days |
| Bank Transfer | £10 | 2-5 working days |
Protection You Can Trust
We operate under a full UK Gambling Commission licence, which holds us to high standards for player safety. Every transaction passes through Secure Socket Layer encryption, the same technology banks rely on. Your financial information stays private and protected throughout.
Mobile Gaming Experience
We've built Virgin Games to work brilliantly on mobile devices. Whether you're using a phone or tablet, you'll get the full casino experience without compromise. Our mobile platform gives you instant access to hundreds of games, so you can play whenever the mood strikes.
Our Mobile App
Our dedicated app brings everything Virgin Games has to offer straight to your pocket. You can download it free from the App Store or Google Play, and it's earned strong user ratings for good reason.
The app loads quickly and navigation feels natural from the moment you open it. We've added biometric login options like Face ID and Touch ID, which means getting into your account takes seconds. You'll find all our slots, live dealer tables and current promotions in one convenient place. We push out regular updates to keep everything running smoothly, and you can enable push notifications if you want instant alerts about new bonuses or game launches.
Browser Compatibility
Not everyone wants to download an app, and we get that. Our website works perfectly in mobile browsers without requiring any installation. We've built it using HTML5 technology, so the site adapts automatically to your screen size regardless of whether you're using Safari, Chrome or another browser.
Games load fast and the controls respond naturally even on smaller screens. Since nothing gets stored on your device, you can switch between your phone, tablet and computer without losing your place. We protect your data with the same SSL encryption we use on desktop.
Here's how our mobile options compare:
| Feature | Mobile App | Mobile Browser |
|---|---|---|
| Accessibility | Requires download from an app store | Instant play, no download needed |
| Performance | Optimised for stability and speed | Reliant on browser and connection speed |
| Exclusive Features | Push notifications and biometric login | Standard website features |
| Storage | Uses device storage | No storage required |
| Updates | Requires occasional updates | Always loads the latest version |
We know UK players need flexibility. Our mobile options mean you can spin slots during your commute or play blackjack on your lunch break without any drop in quality.
The Virgin Brand Advantage
We bring the bold spirit of the Virgin Group directly into your online casino experience. That pioneering attitude you've seen across airlines, music, and even space travel shapes how we approach gaming. It's not just about spinning reels or placing bets. We've built something different here.
Innovation That Matters
Our platform reflects decades of Virgin innovation. We've developed V*POINTS, a loyalty system that converts your gameplay into real cash. No complicated redemption processes or restrictions that make rewards feel worthless.
We also create exclusive games you won't find anywhere else. Virgin Games Megaways is one example of how we blend fresh ideas with solid mechanics. Our team regularly introduces new features and titles because stale offerings don't interest us any more than they interest you.
Trust Built Into Everything
The Virgin name carries weight, and we protect that reputation fiercely. We hold licenses from both the UK Gambling Commission and Gibraltar Gambling Commissioner. These aren't just certificates on a wall—they mean we operate under strict fairness standards.
Your data gets protected through advanced encryption. Your funds remain secure. We've also implemented proper responsible gaming tools because player wellbeing matters:
- Deposit Limits: Set daily, weekly, or monthly spending caps
- Session Reminders: Get alerts about how long you've been playing
- Account Cool Off: Take breaks ranging from 24 hours to six weeks
- Self-Exclusion: Remove yourself from our services for extended periods
More Than Standard Casino Play
Here's where things get interesting. As a Virgin Red member, your gaming activity contributes towards points for Virgin Group experiences. Your casino sessions can help unlock rewards across the entire Virgin ecosystem. That's the kind of integration other casinos simply can't offer.
Our Dedicated Support Team
We understand that reliable support shapes your entire casino experience. Our team is here whenever you need us, ready to handle everything from simple game queries to more detailed account matters. Because we focus exclusively on UK players, we can provide assistance that's relevant and timely.
| Contact Method | Availability | Details |
|---|---|---|
| Live Chat | 24/7 | Instant support for registered members seeking immediate help. |
| Phone Support | 24/7 | UK Freephone: 0800 083 1833. |
| Email (Request Form) | 24/7 | Ideal for detailed queries and attaching documents. |
| Help Centre | 24/7 | A comprehensive, searchable database of FAQs. |
Live Chat Support
Our live chat connects you with an agent within moments, any time of day or night. Registered users find it's the fastest way to sort out urgent issues during gameplay. The team knows our games and policies thoroughly, which means most problems get resolved quickly.
Email Assistance
For less urgent matters, we offer a request form through our Help Centre. We typically respond within hours rather than days, giving you detailed answers that actually address your situation. This channel works particularly well when you need to attach screenshots or explain something complicated.
Phone Line
Sometimes talking things through makes more sense. Our UK freephone number 0800 083 1833 operates round the clock, so you can ring us whenever it suits you. Our staff handle technical issues, bonus questions, and pretty much anything else that comes up.
Help Centre Resources
Before reaching out directly, you might find what you need in our Help Centre. We've built a searchable database covering account verification, responsible gaming, payment methods, game rules, and more. It's worth checking here first for quick answers to common questions.
We maintain this support structure because your experience matters to us. When issues arise, we're genuinely here to help sort them out.
FAQs
We understand that questions pop up when you're exploring what Virgin Games has to offer. Below, we've tackled some of the queries we hear most often from UK players. Whether you're curious about signing up, claiming bonuses, or how we handle your data, you'll find the answers here. Can't find what you're looking for? Our support team is on hand to help.
How do I create an account at Virgin Games?
Setting up an account takes just a few minutes. Visit our official website and hit the 'Join Now' button. We'll ask for standard information—your name, date of birth, email address, and home address. Because we operate under UK regulations, we need to confirm you're over 18. Most of the time, this happens automatically. Occasionally, we might ask for a copy of your ID, such as a passport or driving licence, to finish the verification. Once that's sorted, you're free to start playing.
What kinds of games can I play?
Our game library caters to all tastes. We host hundreds of slots, featuring fan favourites like Rainbow Riches and our own exclusive Double Bubble. If table games are more your style, we've got blackjack and roulette covered. There's also a dedicated Poker section with regular tournaments and a lively Bingo community. For players after a realistic casino atmosphere, our live dealer games from Evolution Gaming deliver that authentic experience straight to your device.
How do bonuses work, and what's the welcome offer?
We design our bonuses to extend your playtime and boost your chances. New UK players who deposit and wager £10 get to pick a welcome offer: either 30 Free Spins on Double Bubble or £50 worth of Free Bingo Tickets. What makes our welcome spins stand out is that any winnings come as cash with no wagering requirements attached. Other promotions might have different terms, so it's worth checking our promotions page for specifics. We also run a V-Points loyalty programme—every £5 you wager on most games earns you a point.
Is my information safe with you?
Yes, we take security seriously. All personal and financial information is protected using advanced SSL encryption technology. We hold a licence from the Gambling Commission in Great Britain and another from the Gibraltar Gambling Commissioner for customers elsewhere. These licences mean we're held to strict standards when it comes to player protection and fair gaming practices.
How long do withdrawals take?
We process withdrawals as quickly as possible. E-wallets like PayPal usually see funds arrive within 24 hours. Debit card withdrawals typically take between one and three working days to show up in your account. Every withdrawal goes through our standard security checks, though these are normally completed without delay.